Indemnity
Halo Gaia Adventure Travel operates a professional dive centre and prioritises safety across all activities and weather conditions. However, guests acknowledge that activities such as snorkeling, scuba diving, wild dolphin encounters, boat launches, and ocean-based travel inherently carry certain risks. While every reasonable measure is taken to ensure safety, there remains the possibility of injury, and in rare instances, serious injury or death.
Guests understand that surf launches, boat travel, and participation in ocean activities may involve unpredictable sea conditions, natural elements, and factors outside of Halo Gaia’s control. Participation in all activities is strictly voluntary, and guests take part with full awareness of these risks.
In the unlikely event of an emergency or serious incident, the most qualified person on site will determine the safest and most appropriate course of action, including evacuation or treatment. All associated costs will be the responsibility of the guest.
General Liability Disclaimer:
Halo Gaia Adventure Travel, its partners, property owners, facilitators, and service providers cannot be held liable for any loss, damage, injury, illness, theft, accident, or other incident that may occur before, during, or after your stay or participation in any activity. Guests participate entirely at their own risk and are responsible for safeguarding their personal belongings. Indemnities apply and are required to be signed prior to participation or arrival.
Booking Conditions
- A 50% deposit is required within 48 hours to secure your reservation.
- All deposits are non-refundable.
- The balance of payment is due no later than 1 month prior to your departure date.
- Cancellations made within 4 weeks of the departure date will result in full forfeiture of all payments.
- Postponements made 4 weeks or more before the departure date will incur a 50% handling fee of the total package price.
- A no-show will result in 100% forfeiture of the package price.
- Halo Gaia reserves the right to adjust prices without notice—even after invoicing—due to unforeseen economic conditions such as fuel price increases or changes in supplier rates.
- Halo Gaia Adventure Travel and its staff shall not be liable for any injury, loss, or damage to clients or their possessions, whether arising from negligence or otherwise.
- Malaria precautions are taken strictly at the client’s own discretion and responsibility.
- No refunds will be issued for clients who choose not to participate in activities included in the package.
- Halo Gaia Adventure Travel accepts no responsibility, financial or otherwise, for dissatisfaction relating to accommodation, facilities, or services provided by third-party partners.
Please contact Halo Gaia Adventure travel should you have any questions regarding terms and conditions or consult our Frequently Asked Questions.